IVG SAVR 3000 Prefilled Pod Vape Kit Box of 5

Trade, Delivery & Ordering FAQs

Do you supply trade customers?

Yes. Simba Vapes Wholesale supplies UK retailers and trade customers at wholesale prices. For larger orders or a quote, email sales@simbavapeswholesale.co.uk.

How quickly will my order ship?

All orders are dispatched from the UK. Order before 3pm on a working day for same-day shipping. We send with Royal Mail Tracked 24, which usually arrives in one to two working days.

Is shipping free?

UK orders over £200 ship free, with next working day delivery. Guaranteed next working day delivery before 1pm is available for £6.99, sent by Royal Mail.

Do you ship to the EU?

Yes. EU orders ship with UPS and usually take 2 to 10 working days, depending on customs clearance in your country. The shipping charge is shown at checkout before you pay. Our EU zone covers Austria, Belgium, Czech Republic, France, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland and Slovakia.

Can I track my order?

Yes. UK orders are sent with Royal Mail Tracked 24. For EU orders, a UPS tracking number is emailed to you as soon as your order is on its way.

How do I choose a flavour and strength?

Use the selector on the product page to choose your flavour, and your strength where more than one is offered. The pack size, such as a box of 5 or 10, is shown in the product title.

Do you sell to under-18s?

No. Our products contain nicotine and are for adults aged 18 and over only. Retailers must carry out age verification on every sale of vaping products.

Are puff counts guaranteed?

No. Puff counts are manufacturer ratings. Real-world numbers vary with how often and how deeply you inhale, and with the device and flavour.

What if there is a delay or a problem with my order?

Email sales@simbavapeswholesale.co.uk and we will help as quickly as we can. If there is any delay, we will let you know by email straight away.

Delivery & Shipping Policy

All orders are dispatched from the UK.

UK Customers

• Orders are dispatched within 24 hours of payment clearing on business days (Monday to Friday, excluding public holidays). If there is any delay, we will let you know by email straight away.
• Order before 3pm on a working day for same-day shipping.
• We ship with Royal Mail Tracked 24, which usually takes 1 to 2 working days to arrive.
• Free shipping on orders over £200.
• Next working day delivery on orders over £200.
• Guaranteed next working day delivery before 1pm is available for £6.99, sent by Royal Mail.
• Orders are sent to the address entered at checkout, so please check it carefully before you pay.
• If you have any questions about your order, email us at sales@simbavapeswholesale.co.uk and we will help as quickly as we can.

EU Customers

• Orders are dispatched within 48 hours of payment clearing on UK business days (Monday to Friday, excluding UK public holidays). If there is any delay, we will let you know by email straight away.
• We ship EU orders with UPS. A tracking number is emailed to you as soon as your order is on its way.
• Delivery usually takes 2 to 10 working days, depending on how long customs clearance takes in your country.
• The shipping charge for your order is shown at checkout before you pay.
• Our EU shipping zone covers Austria, Belgium, Czech Republic, France, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland and Slovakia.

Customs Clearance

Orders to the EU and other international destinations are shipped from the UK, so they go through customs in the destination country. We include all the details customs need on the package. If customs officers ask for more information, we will be happy to help.